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Ryan was one of the support techs that stood apart from the rest. Ryan knows how to think outside the box and was always willing to listen to system architects and designers to understand issues. He is cordial and respectful to clients and colleagues.
Angie Kanter
talyst.com
Ryan is an amazing person when it comes to getting the job done. Not only does he have the technical skill set, but the ability to be customer facing as well. He always puts his best foot forward and will do his best to get the hardest of tasks completed. I've had the joy of working with him and the privilege of receiving the customer compliments after work he completed on upgrade projects and other tasks that required detailed work and direct customer contact. Ryan has a heart of gold and will always put in the extra work needed for any project that may need it to get the best possible outcome for the customer and the company.
Margot Bausher
swisslog.com
Ryan was one of the most dedicated employees in our 35 employee team. He came aboard in a new role over 5 years ago and turned it into something vital to the success of our support operation. He would also volunteer to fill in on any task that was required by customers, even if it was for something different than his core responsibility. Therefore, he became a great trainer for customers and other team members, but filling in the need at the time of urgency and usually on short notice.
Ryan's ability to support customers and keep them happen is incredibly unique, many would request for him during his off-shift hours because they knew he could solve their issue quickly and treat them with the highest level of service. Therefore, I recommend Ryan because he is responsible and will be successful at everything he does, especially when it involves handling customers, prospects, partners, or clients.
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